Refund policy
We accept return requests within 7 days of the date of delivery, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can always contact us for any return question at support@houseofaari.in.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
No Returns Accepted
All sales are final. We do not accept returns for any products purchased.
Please review your order carefully before completing your purchase. If you have any questions about a product, we encourage you to contact us before placing your order.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We will review the issue and work with you to provide an appropriate resolution.
By placing an order with us, you acknowledge and agree to this No Returns Policy.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at houseofaari.hoa@gmail.com.